Terms of Service - Rapport AI

Last Updated: April 2026

1. Agreement to Terms

By downloading, installing, or using Rapport AI ("the App"), you agree to be bound by these Terms of Service. If you do not agree, do not use the App.

2. License Grant

We grant you a limited, non-exclusive, revocable license to use the App for personal, non-commercial purposes on devices you own or control, in accordance with these Terms.

3. User Responsibilities

You agree to:

Use the App only for lawful purposes
Not attempt to reverse-engineer, decompile, or hack the App
Not use the App to harass, threaten, or harm others
Not spam or abuse the support system
Comply with all applicable laws and regulations

4. Important Disclaimer

Not Professional Mental Health Care

Rapport AI is NOT a substitute for professional mental health care, therapy, or counseling.

The App provides general relationship coaching and advice only. It is not designed to:

Diagnose mental health conditions
Treat depression, anxiety, or other mental health disorders
Replace therapy or counseling with a licensed professional
Provide crisis intervention

If you are experiencing a mental health crisis, please contact a licensed mental health professional or call a crisis helpline immediately.

AI Limitations

The App uses artificial intelligence, which can:

Make mistakes or provide inaccurate advice
Misunderstand context or nuance
Generate responses that do not apply to your specific situation

Always use your own judgment and consider seeking professional advice for important decisions.

5. Acceptable Use

You will not use the App to:

Create content that is illegal, hateful, or discriminatory
Share intimate images without consent
Harass or threaten others
Attempt to extract personal data from the App
Circumvent security measures

6. Intellectual Property

The App, including its design, code, and content, is owned by Rapport AI. You do not have the right to modify, distribute, or use it outside the scope of this license.

7. User Content

Any conversations you have within the App are your property. We do not claim ownership of your messages, uploaded images, or coaching data. However, by using the App, you grant us the right to process your messages and images through AI APIs necessary to provide the service.

8. Third-Party Services

The App uses Anthropic's Claude API to provide AI coaching. By using the App, you agree to Anthropic's Terms of Service and Privacy Policy. See https://www.anthropic.com/ for details.

Messages and images you upload are sent to Anthropic's Claude API for processing. Refer to Anthropic's privacy policy for how they handle API data.

The App uses Apple's StoreKit for in-app purchases. Your subscription is governed by Apple's terms.

9. Limitations of Liability

To the fullest extent permitted by law:

We are not liable for:

Any direct, indirect, incidental, or consequential damages
Loss of data, revenue, or profits
Any reliance on advice provided by the App
Any harmful consequences from using the App
Any third-party services or content

You use the App at your own risk.

10. Subscription and Billing

Premium subscriptions auto-renew according to your selected plan (monthly or yearly)
You can cancel your subscription anytime in App Store settings
Refunds are handled by Apple per their refund policies
We do not offer refunds for unused subscription time

11. Termination

We may terminate your access to the App if you violate these Terms. Upon termination, your right to use the App ends immediately.

12. Changes to These Terms

We may update these Terms at any time. Continued use of the App after updates means you accept the new Terms.

13. Governing Law

These Terms are governed by the laws of the jurisdiction where Rapport AI is based, without regard to conflicts of law principles.

14. Disclaimer of Warranties

The App is provided "as-is" without any warranties, express or implied.

We do not warrant that the App will:

Be error-free or uninterrupted
Meet your specific needs
Provide accurate information
Be compatible with all devices

15. Contact

For questions about these Terms, contact: support@rapportaicoach.com